Privacy Policy

At ProSkill Business Academy, we are committed to safeguarding the privacy of our clients and website visitors. This policy outlines how we collect, use, and protect your personal information when you engage with our services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and business details when you contact us, enroll in our courses, or subscribe to our newsletters.

How We Use Your Information

Your information is used to provide personalized training services, process transactions, and improve our offerings. We may also use your data to send updates about new courses, special promotions, and business insights.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless required by law or with your explicit consent.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to request access, correction, or deletion of your personal data. To exercise these rights, please contact us at [email protected].

Changes to This Policy

We reserve the right to update this privacy policy as needed. Any changes will be posted on this page with an updated effective date.

For questions about our privacy practices, please contact us at:
Email: [email protected]
Phone: +1 (819) 243-8586

At ProSkill Business Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services, website, and training programs.

1. Information We Collect

When you interact with ProSkill Business Academy, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address, and business details.
  • Payment Information: Credit card details and billing addresses for course enrollment.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Communication Data: Records of interactions with our support team, email correspondence, and feedback.
  • Cookies and Tracking Technologies: We collect data via cookies to enhance user experience and analyze website performance.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To process course enrollments and transactions.
  • To provide personalized training recommendations.
  • To improve our website, services, and customer support.
  • To send promotional offers, newsletters, and updates about new training programs (with your consent).
  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners and service providers under the following circumstances:

  • Payment Processing Providers: To securely process payments.
  • Marketing Partners: To help deliver targeted promotions and newsletters (only with your consent).
  • Legal Compliance: If required by law or in response to legal proceedings.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server storage, and access controls.

However, please note that no method of data transmission over the Internet can be guaranteed to be 100% secure. By using our services, you acknowledge and accept these inherent risks.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience, track website analytics, and personalize content. Cookies help us understand user preferences and improve our offerings.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality and security.
  • Analytical Cookies: Help us track and analyze website performance.
  • Marketing Cookies: Used to deliver personalized advertisements and promotional content.

You can manage your cookie preferences by adjusting your browser settings to accept, reject, or delete cookies.

6. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the deletion of your data under certain circumstances.
  • Objection: Object to processing of your data for marketing purposes.
  • Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [email protected].

7. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. ProSkill Business Academy is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal data.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review our policy periodically.

The most recent update to this policy was made on January 23, 2025.

11. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

ProSkill Business Academy
Address: 585 Bd de la Gappe, Gatineau, QC J8T 8N7, Canada
Phone: +1 (819) 243-8586
Email: [email protected]

By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.